Privacy Policy

Welcome to Fly Chaffinch (“we”, “our”, or “us”). Your privacy is important to us, and this Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.flychaffinch.com (the “Website”).

By accessing or using our Website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

When you use our services, we may collect:

• Full name
• Email address
• Phone number
• Passport details (when required for bookings)
• Payment information (processed securely by third-party providers)

b) Non-Personal Information

This includes:

• Browser type
• IP address
• Device information
• Pages visited
• Time spent on the Website

2. How We Use Your Information

We use the information we collect to:

• Provide and manage our travel and tourism services
• Process bookings and payments
• Respond to inquiries and provide customer support
• Send updates, promotions, or newsletters (you can opt out)
• Improve our Website functionality and user experience
• Ensure compliance with legal obligations

3. Sharing Your Information

We may share your information with:

• Service providers (e.g., airlines, hotels, payment processors) to fulfill your bookings
• Legal authorities, if required by law or to protect our rights
• Third-party analytics tools, which help us understand how users interact with our Website (e.g., Google Analytics)

We do not sell or rent your personal data to third parties.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences
• Analyze traffic and usage patterns
• Deliver targeted advertising (only with your consent)

You can manage cookie preferences through your browser settings.

5. Data Security

We implement reasonable security measures to protect your personal data. However, no system is completely secure. We encourage you to take precautions such as using strong passwords and not sharing personal information unnecessarily.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent (where applicable)
• Lodge a complaint with a data protection authority

To exercise your rights, contact us at care@flychaffinch.com.

7. Third-Party Links

Our Website may contain links to third-party sites. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies before submitting any personal information.

8. Children’s Privacy

Our services are not directed to individuals under 13 years of age. We do not knowingly collect personal data from children. If we become aware of such data, we will delete it immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated Effective Date. Please review it periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Fly Chaffinch
Email: care@flychaffinch.com
Website: www.flychaffinch.com